Book your stay on our website
and save up to 10%
compared to Booking.com!
Check rooms and rates
From863US$ /night
Check-in
09Dec2025Select date
Check-out
10Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
-
Near Xcalacoco beach
Perfect
9.0
9.4
/10
4.9
4.6
/5

Amenities

Grand Velas Riviera Maya offers multiple pools, including an infinity pool with ocean views and a separate area for relaxation. Guests can enjoy access to beach cabanas with concierge service to enhance their experience. The hotel also features a state-of-the-art fitness center and facilities for yoga and meditation.

Luxury Suites

The hotel provides lavish suites with private terraces, plunge pools, and spectacular ocean views. Each suite includes a jacuzzi tub and plush beds for superior comfort. Guests can enjoy 24-hour suite service, ensuring all needs are met around the clock.

Dining

Guests can explore culinary delights at eight restaurants, including the Michelin-starred Cocina de Autor offering creative global cuisine. Dining options range from authentic Mexican dishes to Asian fusion and elegant French cuisine. 24-hour gourmet suite service is also available to satisfy any craving.

Wellness

The SE Spa by Grand Velas is recognized among the best spas in the world, featuring treatments inspired by ancient Mayan rituals. Guests can experience a Hydrotherapy Water Journey to enhance relaxation and wellness. Spa offerings include skin therapies and massages tailored to individual needs.

Location

Located along the Caribbean Sea and adjacent to the Yucatán jungle, the hotel is just minutes from Playa del Carmen and close to popular attractions like Tulum. This secluded setting provides an exclusive escape while remaining accessible to cultural sites and adventure tours. Guests can explore eco-tours, underwater caves, and Mayan ruins in the surrounding area.

Highlights

Amenities: Infinity Pool and concierge service

Luxury Suites: Private terraces with plunge pools

Dining: Michelin-starred Cocina de Autor

Wellness: SE Spa by Grand Velas

Location: Adjacent to the Yucatán jungle

View all

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Ambassador Suite Ocean View
2 persons
118 m² 
1 King-size bed
Ocean view
Shower
Coffee machine
Ambassador Pool Suite Ocean View
2 persons
118 m² 
1 King-size bed
Ocean view
Shower
Coffee machine
Nature View Suite Private Pool Zen Experience
2 persons
110 m² 
1 King-size bed
Shower
Coffee machine
Nature View Suite Zen Experience
2 persons
110 m² 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
Show all rooms
Show all roomsLess

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Grand Velas Riviera Maya (Adults Only) boasts a captivating array of dining options, each offering a unique cultural experience enhanced by exceptional ambiance. From romantic evenings immersed in French elegance to vibrant Mexican gatherings, every meal is an opportunity for culinary exploration.
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining
Ambiance
Romantic, with an elegant atmosphere reminiscent of 1940s Paris
Key Offerings
A selection of traditional French dishes paired with exceptional wines, complemented by attentive service that transports diners back to an era of sophistication.
Reservation
Recommended
Dinner only

Frida

Traditional Mexican
Ambiance
Warm and inviting, reflecting local traditions
Key Offerings
A menu rich in Mexican culinary heritage, perfect for romantic dinners showcasing authentic flavors and ingredients.
Reservation
Recommended
Dinner only

Azul

International
Ambiance
Casual and open-air, perfect for all-day dining
Key Offerings
An enticing menu featuring breakfast, brunch, lunch, and dinner options designed for relaxed, leisurely meals.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Bistro

International
Ambiance
Casual and inviting, with a relaxed setting
Key Offerings
Offers a diverse menu for breakfast, brunch, lunch, and dinner, showcasing a range of dishes with wholesome ingredients.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Cocina de Autor

Modern culinary interpretations
Ambiance
Contemporary and stylish
Key Offerings
Creative dishes prepared by Chef Nahúm Velasco, merging flavors and storytelling for a delightful dining experience.
Reservation
Recommended
Dinner only

Lucca

Italian and Mediterranean
Ambiance
Romantic and intimate
Key Offerings
Heartfelt Italian dishes infused with Mediterranean flair, ideal for cozy dinners with a touch of elegance.
Reservation
Recommended
Dinner only

Sen Lin

Asian fusion
Ambiance
Modern and trendy
Key Offerings
A vibrant blend of Chinese, Japanese, Korean, Thai, and Vietnamese dishes crafted for a delightful evening experience.
Reservation
Recommended
Dinner only

Chaká

Family-friendly Mexican
Ambiance
Casual and welcoming
Key Offerings
Lively environment featuring hearty Mexican dishes, perfect for family gatherings and comfortable dining.
Reservation
Not needed
Dinner only

Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
630 m
Restaurants
Lucca Restaurant
20 m
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
320 m
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Activities & Dining Near Grand Velas
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes walk
Pristine beach offering tranquil views and a quiet atmosphere, ideal for relaxation and swimming.
Xcalacoco
Xcalacoco
45 minutes walking
Stunning beach known for its soft sand and vibrant atmosphere, perfect for sunbathing and watersports.
El Camaleon Golf Course
20 minutes walking
Award-winning golf course with breathtaking ocean views, offering a challenging experience for enthusiasts.
Zona Arqueologica Tulum
Zona Arqueologica Tulum
10-minute drive
Ancient Mayan ruins overlooking the Caribbean, showcasing rich history and stunning coastal scenery.
Water Sports at Punta Esmeralda
10-minute drive
Thrilling water sports available like kayaking and snorkeling at this picturesque beach. Rentals available onsite.
Spa Day at Grand Velas
1-minute walk
Luxurious spa treatments focusing on relaxation and rejuvenation, conveniently located within the hotel.
Yoga Classes
1-minute walk
Serene yoga sessions provided onsite amid beautiful surroundings, promoting wellness and tranquility.
Lucca Restaurant
Lucca Restaurant
1 minute walk
Italian-inspired dining featuring fresh ingredients and gourmet dishes in a warm, elegant setting.
Bistro Restaurant
Bistro Restaurant
8 minutes walk
Casual spot offering international cuisine with local flavors, known for its vibrant atmosphere and outdoor seating.
Coco Bongo
10-minute drive
Famous nightclub known for energetic performances, live music, and vibrant shows suitable for all ages.
Playacar Palace Casino
10-minute drive
Exciting gaming venue with a variety of tables and slots, plus dining and entertainment options for a fun night out.
Tips on navigating the city
City Centre
Playa del Carmen12 min  ·  7.4 km
Airports
Aeropuerto de Playa del Carmen (PCM)17 min  ·  11.2 km
Cancun (CUN)76 min  ·  50.4 km
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices. 
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive
FAQs
About Grand Velas Riviera Maya (Adults Only)
What time is check-in and check-out at Grand Velas Riviera Maya (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
How far is Grand Velas Riviera Maya (Adults Only) from Cancun International Airport?
The hotel is located 35 km from Cancun International Airport.
Are there any nearby restaurants to Grand Velas Riviera Maya (Adults Only)?
Nearby restaurants include Bistro Restaurant (0.5 km), Sakura (0.5 km), and Saffron (3 km).
Does Grand Velas Riviera Maya (Adults Only) offer any dining options on-site?
The hotel features several on-site restaurants, including Frida for Mexican cuisine and Azul for international dishes.
Is parking available at Grand Velas Riviera Maya (Adults Only)?
Public parking is available on-site for free, and no reservation is needed.
What amenities and services can guests expect in their rooms at Grand Velas Riviera Maya (Adults Only)?
Rooms feature air conditioning, a flat-screen TV, Wi-Fi, minibars, and private balconies.
What wellness options does Grand Velas Riviera Maya (Adults Only) provide?
The hotel offers a certified SE Spa, fitness centre, and a variety of wellness treatments, including massages and facials.
What recreational facilities are available at Grand Velas Riviera Maya (Adults Only)?
Guests can enjoy multiple infinity pools, a private beach, a game room, and activities like cycling, snorkeling, and yoga classes.
Is there a kids' club at Grand Velas Riviera Maya (Adults Only)?
The hotel provides a Kids' Club for ages 4-12 with supervised activities.
What languages are spoken by the staff at Grand Velas Riviera Maya (Adults Only)?
The staff speaks both English and Spanish.
Does Grand Velas Riviera Maya (Adults Only) provide any business services?
The hotel includes a business centre and offers meeting and event facilities.
What type of hotel is Grand Velas Riviera Maya (Adults Only)?
The hotel is an adults-only luxury resort focused on wellness and relaxation.
What are some activities guests can enjoy at Grand Velas Riviera Maya (Adults Only)?
Activities include hiking, live music, themed dinner nights, and water sports.

Next best alternative

Consider them for your next trip.
Check-in
09Dec2025Select date
Check-out
10Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Need more options?
Check Top hotels near Grand Velas Riviera Maya (Adults Only)
Grand Sunset Princess Playa del Carmen Amenities photo
Mobile-only price

Grand Sunset Princess Playa del Carmen

8.0
Great1044 reviews
879m from property
USD 346USD 311
per night
Grand Riviera Princess Playa del Carmen Amenities photo
Mobile-only price

Grand Riviera Princess Playa del Carmen

7.8
Very good1360 reviews
1184m from property
USD 98USD 88
per night
Ocean Riviera Paradise All Inclusive Playa del Carmen Nearby photo
Mobile-only price

Ocean Riviera Paradise All Inclusive Playa del Carmen

8.3
Great820 reviews
1258m from property
USD 346USD 311
per night