Book your stay on our website
and save up to 10%
compared to Booking.com!
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Room photoGrand Velas Riviera Maya (Adults Only) Playa del Carmen Exterior photoGrand Velas Riviera Maya (Adults Only) Playa del Carmen Skyline photo

Grand Velas Riviera Maya (Adults Only) – A Favorite for Families in Playa del Carmen

•
8.7|Great
Check rooms and rates
From$863 /nightOnly on Our Website-10%
Check-in
29Oct
Check-out
30Oct
Guests
2 Guests
Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, 77710
-
Near Xcalacoco beach
Great
8.7
9.4
/10
4.8
4.6
/5

Five-Star Forbes Travel Guide Adults-Only Resort in Playa del Carmen

Wellness & SE Spa

The hotel is home to the SE Spa by Grand Velas, a Five-Star certified facility that includes a hydrotherapy circuit with sauna, steam room, and hot and cold plunge pools. Guests can book personalized wellness treatments such as facials, body wraps, and massages in spa treatment rooms. A $50 USD spa credit per person, per night is applied for massages, facials, and body wraps lasting 50 minutes or more.

Dining

Dining options include eight restaurants, such as Cocina de Autor, a Michelin-starred restaurant offering a multi-course tasting menu. Additional venues include Frida for Mexican cuisine, Sen Lin for Asian fusion, and Piaf for French dishes, each with a dedicated culinary team. The Bistro serves breakfast and lunch, while Chaka provides regional Mexican dishes in the Zen section.

Suites & Accommodations

The resort has three distinct zones: Zen Grand (jungle setting), Ambassador (ocean-view suites), and Grand Class (adults-only with private plunge pools). All 539 suites include a private balcony or terrace, 24-hour suite service, and stocked minibars with premium beverages. Grand Class suites offer a private plunge pool on the balcony, along with a premium bottle of mezcal exclusive to Grand Velas.

Pools & Activities

Three outdoor pools are available, including an infinity pool, a pool with a swim-up bar, and a pool with ocean views. Daily activities include cooking classes, yoga, bike tours, snorkeling, and themed dinner nights. Evening entertainment features live music, karaoke, and a nightclub/DJ, plus a games room with billiards and table tennis.

Location & Services

The hotel is located on a private beach along the Riviera Maya, 30 minutes from Cancun International Airport. A personal concierge service is assigned to each guest for dinner reservations, activity scheduling, and 24-hour support. Car hire, shuttle service, airport transfers, and valet parking are available at the property.

Highlights

Dining: 8 restaurants including one Michelin-starred restaurant

Wellness: Five-Star certified SE Spa with hydrotherapy circuit

Rooms: Adults-only Grand Class suites with private plunge pools

Pools: Infinity pool with swim-up bar

Service: Personal concierge for each guest

Beach: Private beach on the Riviera Maya

“In my opinion, this adults-only beachfront resort certainly stands out for its emphasis on gourmet dining, particularly the Michelin-starred restaurant. The wellness focus is evident in the certified SE Spa, while the blend of beachfront and jungle offers a unique setting for couples seeking relaxation. While some may seek more activities, the tranquil atmosphere and high-end culinary experiences make this hotel a strong choice for those prioritizing sophisticated leisure.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Ambassador Suite Ocean View
    2 persons
    1275 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Ambassador Pool Suite Ocean View
    2 persons
    1275 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Nature View Suite Private Pool Zen Experience
    2 persons
    1185 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.2/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Public parking is possible on site for free.

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Grand Velas Riviera Maya (Adults Only) boasts a captivating array of dining options, each offering a unique cultural experience enhanced by exceptional ambiance. From romantic evenings immersed in French elegance to vibrant Mexican gatherings, every meal is an opportunity for culinary exploration.
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining
Ambiance
Romantic, with an elegant atmosphere reminiscent of 1940s Paris
Key Offerings
A selection of traditional French dishes paired with exceptional wines, complemented by attentive service that transports diners back to an era of sophistication.
Reservation
Recommended
Dinner only

Frida

Traditional Mexican
Ambiance
Warm and inviting, reflecting local traditions
Key Offerings
A menu rich in Mexican culinary heritage, perfect for romantic dinners showcasing authentic flavors and ingredients.
Reservation
Recommended
Dinner only

Azul

International
Ambiance
Casual and open-air, perfect for all-day dining
Key Offerings
An enticing menu featuring breakfast, brunch, lunch, and dinner options designed for relaxed, leisurely meals.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Bistro

International
Ambiance
Casual and inviting, with a relaxed setting
Key Offerings
Offers a diverse menu for breakfast, brunch, lunch, and dinner, showcasing a range of dishes with wholesome ingredients.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Cocina de Autor

Modern culinary interpretations
Ambiance
Contemporary and stylish
Key Offerings
Creative dishes prepared by Chef Nahúm Velasco, merging flavors and storytelling for a delightful dining experience.
Reservation
Recommended
Dinner only

Grand Velas Riviera Maya (Adults Only) Location

Carretera Cancun Tulum Km 62, Playa del Carmen, 77710
Map view
Nearby
Punta Bete
2100 ft
Restaurants
Lucca Restaurant
100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
1100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
The Tomahawk Den
1.9 mi
Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba
Explore Playa del Carmen
Activities & Dining Near Grand Velas
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Punta Bete
16 minutes walk
Pristine beach offering tranquil views and a quiet atmosphere, ideal for relaxation and swimming.
Xcalacoco
Xcalacoco
45 minutes walking
Stunning beach known for its soft sand and vibrant atmosphere, perfect for sunbathing and watersports.
El Camaleon Golf Course
20 minutes walking
Award-winning golf course with breathtaking ocean views, offering a challenging experience for enthusiasts.
Zona Arqueologica Tulum
Zona Arqueologica Tulum
10-minute drive
Ancient Mayan ruins overlooking the Caribbean, showcasing rich history and stunning coastal scenery.
Water Sports at Punta Esmeralda
10-minute drive
Thrilling water sports available like kayaking and snorkeling at this picturesque beach. Rentals available onsite.
Spa Day at Grand Velas
1-minute walk
Luxurious spa treatments focusing on relaxation and rejuvenation, conveniently located within the hotel.
Yoga Classes
1-minute walk
Serene yoga sessions provided onsite amid beautiful surroundings, promoting wellness and tranquility.
Lucca Restaurant
Lucca Restaurant
1 minute walk
Italian-inspired dining featuring fresh ingredients and gourmet dishes in a warm, elegant setting.
Bistro Restaurant
Bistro Restaurant
8 minutes walk
Casual spot offering international cuisine with local flavors, known for its vibrant atmosphere and outdoor seating.
Coco Bongo
10-minute drive
Famous nightclub known for energetic performances, live music, and vibrant shows suitable for all ages.
Playacar Palace Casino
10-minute drive
Exciting gaming venue with a variety of tables and slots, plus dining and entertainment options for a fun night out.
Tips on navigating the city
  • City Centre
    Playa del Carmen 12 min  ·  4.6 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 17 min  ·  7.0 mi
    Cozumel (CZM) 64 min  ·  26.4 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are not allowed.
Number of rooms:
544
Former name
Ambassador at Grand Velas All Inclusive

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.2/10
Free Wi-Fi
10.0/10
Location
9.2/10
Staff
9.2/10
Value for money
7.8/10
Pros
Dedicated concierge
Michelin star restaurant
Spa water circuit
Good food
Cons
Rocky walk
Pre booked restaurants
Guest reviews
based on 4775 reviews
5/5
based on 40 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Grand Velas Riviera Maya (Adults Only)
What time is check-in and check-out at Grand Velas Riviera Maya (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
How far is Grand Velas Riviera Maya (Adults Only) from Cancun International Airport?
The hotel is located 35 km from Cancun International Airport.
Are there any nearby restaurants to Grand Velas Riviera Maya (Adults Only)?
Nearby restaurants include Bistro Restaurant (0.5 km), Sakura (0.5 km), and Saffron (3 km).
Does Grand Velas Riviera Maya (Adults Only) offer any dining options on-site?
The hotel features several on-site restaurants, including Frida for Mexican cuisine and Azul for international dishes.
What amenities and services can guests expect in their rooms at Grand Velas Riviera Maya (Adults Only)?
Rooms feature air conditioning, a flat-screen TV, Wi-Fi, minibars, and private balconies.
What wellness options does Grand Velas Riviera Maya (Adults Only) provide?
The hotel offers a certified SE Spa, fitness centre, and a variety of wellness treatments, including massages and facials.
What recreational facilities are available at Grand Velas Riviera Maya (Adults Only)?
Guests can enjoy multiple infinity pools, a private beach, a game room, and activities like cycling, snorkeling, and yoga classes.
Is there a kids' club at Grand Velas Riviera Maya (Adults Only)?
The hotel provides a Kids' Club for ages 4-12 with supervised activities.
What languages are spoken by the staff at Grand Velas Riviera Maya (Adults Only)?
The staff speaks both English and Spanish.
Does Grand Velas Riviera Maya (Adults Only) provide any business services?
The hotel includes a business centre and offers meeting and event facilities.
What type of hotel is Grand Velas Riviera Maya (Adults Only)?
The hotel is an adults-only luxury resort focused on wellness and relaxation.
What are some activities guests can enjoy at Grand Velas Riviera Maya (Adults Only)?
Activities include hiking, live music, themed dinner nights, and water sports.

Next best alternative

Consider them for your next trip.